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FAQ Information.  HEADING_TITLE
Where is my order?   Date: Wednesday 28 March, 2012
FAQ Summary:

Scott's Comics is a part time business and processes orders basically once a week, generally on Fridays. Most orders ship Fridays, with some Priority and Foreign orders shipping on Saturday.

You can log in to your account to see the status of your order.

If you don't have an account, and Friday and Saturday have passed, please check your bulk or spam folder to see if we have sent you a shipping confirmation or some other message. Otherwise, please contact us.



FAQ Content:

You can log in to your account to see the status of your order. Your order is shown in one of three ways: Pending - have not processed payment. Processing - payment has been processed and the order is being pulled (generally happens on Thursday night or Friday) Shipped - order is out the door. (generally on Friday or Saturday)

If you don't have an account, and Friday and Saturday have passed, please check your bulk or spam folder to see if we have sent you a shipping confirmation or some other message. Otherwise, please contact us.

Since Scott's Comics is a part time business, just because you choose Priority Mail doesn't mean your order is processed faster or differently than all other orders. The delivery will be faster once it ships.

Orders are shipped from North Carolina.

If the order has shipped, our policy is that the order is not considered "missing" unless it has not been delivered in the following timeframes: Lower 48 states - 4 weeks, Hawaii, Alaska, or US Territories - 5 weeks, and other countries - 6 weeks. Most lower 48 states orders arrive within 7 business days. If you inquire within those timeframes we are going to ask you to be patient unless tracking or other evidence shows otherwise.

Scott's Comics averages a USPS delivery rate of 99.8% (as long as the customer has given the correct address). The chances are pretty good your order will arrive.



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