SHIPPING AND HANDLING
Shipping charges are affected by a variety of factors, especially when shipping to non-US destinations. Approximate delivery times apply from the time your order is mailed, not from the time your order is placed. You'll receive an e-mail when your order ships.
All orders are shipped in boxes. We do not use floppy manila envelopes so you can get your books in the best possible condition.
scottscomics.com doesn't charge exact shipping cost with orders. Other costs are factored into your order such as: credit card fees, packaging supplies and boxes, printing, computer costs,and vehicle cost. To maintain my low prices,a wide selection, and to not have a minimum order, I am forced to pass some of these costs on to the customer. However, United States Economy orders over $60 are shipped FREE!
SHIPPING INFO (UNITED STATES)
Bound Printed Matter (in some cases Media Mail) (US Mail) usually arrive in 4-10 business days after mailing. This type of shipping is FREE for orders over $60. Just choose it when checking out.
Priority Mail should arrive in 2-3 business days after it leaves my warehouse.
SHIPPING INFO (FOREIGN)
Shipping (Outside Continental United States) is via the Post Office. There is a $3 handling fee for all Foreign shipments since they are more much more time intensive and I get more questions about them than standard US orders. If you do not agree with the shipping quote from the shopping cart, please do not order.
Priority Mail International should arrive 6-10 days after mailing.
Priority Mail Flat Rate Box should arrive 6-10 days after mailing. This is a box that will hold roughly 25-30 standard comics and allow for plenty of padding. You will save money using this if you order 20-30 comics. If you order thick comics (giant size or annuals, consider them as 2 comics each). Remember, with this option you are paying the same for shipping if you order 1 comic or 28 comics.
First Class International should arrive 1-3 weeks after mailing, depending on your country. This is the cheapest option if you order less than 12 standard comics. There is a maximum weight here of 4 lbs. If you want to order more than that, you will need to choose a more expensive shipping rate.
Remember, the books will be shipped from the US to your county. Remember, I will add insurance if possible.
We will put the total cost and an accurate description of the items on the customs forms. We will not misrepresent to customs and call the shipment a gift or it has no value. Please don't ask us to lie so you can save a little money! You are responsible for any taxes and customs fees.
Scott's Comics accepts returns for everything we sell. However, some types of returns may have a restocking fee. Also, do not return ANYTHING until we tell you to do so. We will NOT reimburse shipping for unauthorized returns.
We will not accept any returns that are not packed between heavy cardboard or in a box. Underpacked books (like sticking a comic in a manila envelope) are usually damaged and we will be refuse them and return them to you unopened.
To receive prompt credit to your account or a refund to your credit card, please include a copy of the original invoice with notations for items returned, or at least a note with your address and the order number. Items returned without any notations to identify it with you may experience significant delays in processing.
If your order is lost, we will not file a claim for at least 30 days to give orders time to arrive. After the month has passed, please contact us. We give USPS tracking for every order, so please use that to see where your package is located.
If your order is damaged in transit, please let us know within TWO business days. We will credit your account with us, refund you, or reship all or part of the order, as appropriate. If the order was damaged, keep the packaging! We may need it to file for insurance on the package; it may be difficult to refund you if we aren't able to process our claim. You must inform us of any damage to your order within TWO business days of receipt.
If you believe we have overgraded a comic, please let us know within TWO business days. Returns for comics graded by CGC and PGX will result in a 15% restocking fee. All other comics may be returned for a refund if we are notified via email (firstname.lastname@example.org). If we need you to return the book, we will reimburse you for basic ground shipping.
If we have sent you the wrong book or failed to send a book, please let us know, within TWO business days of receipt. We will credit your account, refund you, or ship the proper item, as appropriate. If we need you to return the book, we will reimburse you for basic ground shipping. Do not return the book until you are instructed to do so. If you return without an authorization, we will NOT reimburse shipping.
Other returns. If you don't like the comic, already have it, you wanted a newstand copy instead of direct sales, etc. we charge a 15% restocking fee (maximum $4/book) for ALL returns that are not the fault of scottscomics.com, and we will not reimburse return shipping.
If we advise you to return the item, please ship it to Scott's Comics PO Box 28092 Raleigh NC 27611